Appointment Policy

To ensure a refined and well-organized experience for all of our clients, a 25% non-refundable deposit is required at the time of booking. This deposit secures your appointment and will be applied toward your final service balance.

Grace Period & Punctuality
We offer a 10-minute grace period, with a maximum allowance of 15 minutes past your scheduled time. Arrivals beyond this window will result in an automatic cancellation, and the deposit will be forfeited.

Cancellations & Rescheduling
For any changes to your appointment, a 24–48 hour notice is required. Appointments canceled or rescheduled outside of this timeframe will result in the loss of the deposit, as the reserved time cannot be reassigned.

Appointment Environment
For the comfort and safety of all clients, we operate by appointment only, and no companions are allowed during sessions.

Micropigmentation Restrictions
Please refrain from booking any micropigmentation service if you are:
• Pregnant
• Breastfeeding
• Using Retinol or Accutane (Isotretinoin)

Previous Work From Another Artist
For new clients with existing micropigmentation done by another artist, service pricing and treatment plans may vary.
During the mandatory in-person evaluation, if the previous work shows pigment saturation, incorrect design, or any condition that prevents safe or proper micropigmentation, the procedure cannot be performed.
In such cases, the client will be redirected to an alternative service, such as pigment removal, before considering any new brow treatment.

Accepted Forms of Payment
We accept Zelle, Venmo, Cash App, Debit Cards, and Credit Cards.
The remaining balance of your service is due in full on the day of your appointment, using any of the accepted payment methods.
All deposits are strictly non-refundable.